We respect your privacy and are committed to handling your
personal information responsibly, transparently and securely.
01
Introduction
Web IT Solutions respects your privacy and is committed
to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store
and protect information when you use our website,
contact us or engage with our services.
By using this website, you acknowledge the practices
described in this Privacy Policy.
02
Information We Collect
We may collect personal information that you provide
directly when you contact us, submit an enquiry,
request a consultation or communicate with us.
Name
Email address
Telephone number
Business or company information
Website address
Project or service requirements
Information included in messages or enquiries
We may also collect technical information automatically,
such as browser type, device information, IP address,
pages visited, referral source and website interaction
data where appropriate.
03
How We Use Your Information
We use personal information only where there is a
legitimate business or legal reason for doing so.
Responding to enquiries and consultation requests
Providing and managing our services
Communicating about projects and support
Improving our website and customer experience
Maintaining website security
Understanding website performance and usage
Meeting legal, regulatory or contractual obligations
We do not use your personal information for unrelated
purposes without an appropriate legal basis.
04
Legal Basis for Processing
Where UK data protection law applies, we may process
personal information under one or more lawful bases,
depending on the circumstances.
Consent
Where you have clearly agreed to a specific use
of your information.
Contract
Where processing is necessary to provide services
or take steps before entering into a contract.
Legitimate Interests
Where processing supports our legitimate business
activities without overriding your rights.
Legal Obligation
Where information must be processed to comply
with applicable laws or regulations.
05
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to
support essential functionality, understand website
performance and improve the user experience.
Depending on the tools enabled on our website, cookies
may be used for analytics, advertising, functionality or
performance measurement.
Where consent is required, non-essential cookies should
only be activated after you have provided the relevant
permission through the website's cookie controls.
06
How We Share Information
We do not sell your personal information.
Information may be shared with trusted third-party
service providers when necessary for operating our
business, delivering services or maintaining our
website.
Website hosting providers
Email and communication platforms
CRM and automation systems
Analytics providers
Payment or invoicing providers where relevant
Professional advisers where required
Service providers should only receive the information
necessary to perform their agreed role.
07
Data Retention
We retain personal information only for as long as
reasonably necessary for the purpose for which it was
collected, including satisfying legal, accounting,
contractual and reporting requirements.
Retention periods may vary depending on the nature of
the information and our relationship with you.
08
Data Security
We take reasonable technical and organisational measures
designed to protect personal information against
unauthorised access, loss, misuse, alteration or
disclosure.
However, no internet transmission or storage system can
be guaranteed to be completely secure. You should avoid
sending highly sensitive information through unsecured
website forms or email unless specifically requested.
09
Your Privacy Rights
Depending on the laws that apply to you, you may have
rights relating to the personal information we hold
about you.
01Access
Request information about personal data we hold.
02Correction
Ask us to correct inaccurate or incomplete data.
03Deletion
Request deletion where applicable.
04Restriction
Ask us to restrict certain processing activities.
05Objection
Object to certain processing in appropriate cases.
06Portability
Request eligible information in a portable format.
Where processing is based on consent, you may also have
the right to withdraw that consent.
10
International Data Transfers
Some service providers we use may process or store
information outside the United Kingdom.
Where personal information is transferred internationally,
appropriate safeguards should be used where required by
applicable data protection laws.
11
Third-Party Websites
Our website may contain links to third-party websites,
platforms or services.
We are not responsible for the privacy practices,
security or content of external websites. We recommend
reviewing the privacy policy of any third-party service
you use.
12
Children’s Privacy
Our services are intended for businesses and are not
designed to knowingly collect personal information from
children.
If you believe a child has provided personal information
through our website inappropriately, please contact us
so the matter can be reviewed.
13
Changes to This Privacy Policy
We may update this Privacy Policy when our services,
technology, legal obligations or data practices change.
Any revised policy will be published on this page.
PRIVACY QUESTIONS
Contact Web IT Solutions
If you have questions about this Privacy Policy or
want to exercise a privacy right, please contact us.