These Terms explain the conditions that apply when you use our website, request services or work with Web IT Solutions.
These Terms of Service govern your use of the Web IT Solutions website and any services provided by Web IT Solutions.
By using our website, requesting a consultation, accepting a proposal or engaging us to provide services, you agree to these Terms together with any separate proposal, quotation, statement of work or service agreement that applies to your project.
Web IT Solutions provides digital services that may include:
The exact scope of any project will be defined in the relevant proposal, quotation, agreement or written communication accepted by both parties.
Before work begins, we may provide a proposal, quotation, scope of work or other written description setting out the services, deliverables, pricing and expected timeline.
Where a project-specific agreement conflicts with these general Terms, the project-specific written agreement will normally take priority for that particular project.
To allow projects to progress efficiently, clients are responsible for providing accurate information, approvals, access and materials where required.
Delays in receiving information, approvals or access may affect project timelines.
Pricing and payment terms will be provided in the relevant quotation, proposal or service agreement.
We may pause work or restrict access to services where invoices remain overdue, subject to any applicable agreement or legal requirements.
Any delivery dates or project timelines provided are estimates unless expressly agreed otherwise in writing.
Timelines may be affected by factors such as client feedback, third-party services, platform limitations, technical issues or changes in scope.
The number of revisions included in a project may be defined in the relevant proposal or service agreement.
Significant changes, additional functionality or work requested outside the original scope may be quoted and billed separately.
Ownership of project deliverables will depend on the specific service and agreement.
Unless otherwise agreed, clients are responsible for ensuring they have permission to use any content, trademarks, images, data or other materials supplied to us.
Some projects may rely on third-party products, platforms or services.
These third-party services operate under their own terms, pricing, availability and privacy policies.
We are not responsible for outages, changes, restrictions or discontinued functionality caused by third-party providers beyond our reasonable control.
SEO, advertising, conversion optimisation and digital marketing depend on many factors outside our direct control.
These may include search engine algorithms, competitors, market conditions, website authority, advertising platforms, customer behaviour and client budgets.
Unless specifically agreed otherwise in writing, Web IT Solutions does not guarantee particular rankings, traffic levels, advertising results, enquiries, sales or conversion rates.
You must not use our website, services or deliverables for unlawful or abusive purposes.
During a project, either party may receive confidential information about the other party's business, customers, technology or operations.
Where information is clearly confidential or would reasonably be understood as confidential, both parties should take reasonable steps to protect it and avoid unauthorised disclosure.
Cancellation or termination rights may depend on the specific project or recurring service agreement.
Either party may be able to terminate an ongoing arrangement by providing any notice required under the relevant agreement.
Fees for work already completed, committed third-party costs or other outstanding amounts may remain payable following termination.
To the extent permitted by applicable law, Web IT Solutions will not be responsible for indirect, incidental or consequential losses arising from the use of our website or services.
This may include losses resulting from third-party platforms, outages, data loss, search engine changes, advertising platform decisions or circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.
Neither party will normally be responsible for delays or failures caused by events outside reasonable control.
Examples may include major internet outages, natural disasters, government actions, service provider failures, cyber incidents or other unexpected events that prevent normal performance.
These Terms and any dispute arising from them will be governed by the law specified in the applicable service agreement or, where no specific agreement applies, by the law applicable to Web IT Solutions.
Web IT Solutions may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.
Updated Terms will be published on this page.
If you have questions about these Terms of Service or a specific service agreement, please contact us.
