LEGAL & PRIVACY

Privacy Policy

We respect your privacy and are committed to handling your personal information responsibly, transparently and securely.

01

Introduction

Web IT Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you use our website, contact us or engage with our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

02

Information We Collect

We may collect personal information that you provide directly when you contact us, submit an enquiry, request a consultation or communicate with us.

  • Name
  • Email address
  • Telephone number
  • Business or company information
  • Website address
  • Project or service requirements
  • Information included in messages or enquiries

We may also collect technical information automatically, such as browser type, device information, IP address, pages visited, referral source and website interaction data where appropriate.

03

How We Use Your Information

We use personal information only where there is a legitimate business or legal reason for doing so.

  • Responding to enquiries and consultation requests
  • Providing and managing our services
  • Communicating about projects and support
  • Improving our website and customer experience
  • Maintaining website security
  • Understanding website performance and usage
  • Meeting legal, regulatory or contractual obligations

We do not use your personal information for unrelated purposes without an appropriate legal basis.

05

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support essential functionality, understand website performance and improve the user experience.

Depending on the tools enabled on our website, cookies may be used for analytics, advertising, functionality or performance measurement.

Where consent is required, non-essential cookies should only be activated after you have provided the relevant permission through the website's cookie controls.

06

How We Share Information

We do not sell your personal information.

Information may be shared with trusted third-party service providers when necessary for operating our business, delivering services or maintaining our website.

  • Website hosting providers
  • Email and communication platforms
  • CRM and automation systems
  • Analytics providers
  • Payment or invoicing providers where relevant
  • Professional advisers where required

Service providers should only receive the information necessary to perform their agreed role.

07

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, contractual and reporting requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

08

Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive information through unsecured website forms or email unless specifically requested.

09

Your Privacy Rights

Depending on the laws that apply to you, you may have rights relating to the personal information we hold about you.

01 Access

Request information about personal data we hold.

02 Correction

Ask us to correct inaccurate or incomplete data.

03 Deletion

Request deletion where applicable.

04 Restriction

Ask us to restrict certain processing activities.

05 Objection

Object to certain processing in appropriate cases.

06 Portability

Request eligible information in a portable format.

Where processing is based on consent, you may also have the right to withdraw that consent.

10

International Data Transfers

Some service providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards should be used where required by applicable data protection laws.

11

Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party service you use.

12

Children’s Privacy

Our services are intended for businesses and are not designed to knowingly collect personal information from children.

If you believe a child has provided personal information through our website inappropriately, please contact us so the matter can be reviewed.

13

Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations or data practices change.

Any revised policy will be published on this page.

PRIVACY QUESTIONS

Contact Web IT Solutions

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact us.

hello@webitsolutions.co.uk London, United Kingdom
Contact Us